BEFORE YOU ORDER

Requirements for ordering a virtual number

Check the virtual number requirements and see which documents the catalogue lists for your chosen country.

Virtual number requirements by country

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251 countries found · Open a country to view its number types.

BurundiTo be confirmedView requirements

Documentation for Burundi
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

CambodiaTo be confirmedView requirements

Documentation for Cambodia
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

CameroonTo be confirmedView requirements

Documentation for Cameroon
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

CanadaTo be confirmedView requirements

Documentation for Canada
Check each number type and the locations it applies to.

Requirements to be confirmed

The catalogue does not specify documentation for these locations. This does not mean they are exempt from requirements.

View locations and area codes

Abbotsford (236) · Acton (226) · Airdrie (587) · Airdrie (825) · Ajax-Pickering (289) · Ajax-Pickering (365) · Aldergrove (236) · Aldergrove (604) · Aldergrove (778) · Alliston (249) · Alliston (705) · Alma (581) · Amherst (902) · Amherstburg (226) · Amos (873) · Ancaster (289) · Ancaster (365) · Antigonish (782) · Antigonish (902) · Athens (613) · Atikokan (807) · Aurora (289) · Aurora (365) · Aylmer (226) · Aylmer (548) · Aylmer (819) · Ayr (226) · Azilda (705) · Baden (226) · Banff (587) · Banff (825) · Barrie (249) · Barrie (705) · Barrington (782) · Barrington (902) · Bathurst (428) · Bathurst (506) · Bay Roberts (709) · Beauharnois (450) · Belleville (343) · Belleville (613) · Beloeil (450) · Beloeil (579) · Blezard Valley (705) · Bolton (289) · Bolton (365) · Borden-Angus (249) · Borden-Angus (705) · Boucherville (450) · Boucherville (579) · Bowmanville (289) · Bowmanville (365) · Bradford (289) · Brampton (289) · Brampton (365) · Brantford (226) · Brantford (519) · Brantford (548) · Breslau (226) · Bridgewater (782) · Bridgewater (902) · Brighton (613) · Brockville (343) · Brockville (613) · Brooklin (289) · Brooks (587) · Brooks (825) · Burlington (289) · Burlington (365) · Caledon East (289) · Calgary (403) · Calgary (587) · Calgary (825) · Campbellford (249) · Campbellford (705) · Campbellton (506) · Campbellville (289) · Camrose (825) · Canmore (825) · Capreol (705) · Carbonear (709) · Cardinal (613) · Chambly (450) · Chambly (579) · Charlottetown (902) · Chateauguay (450) · Chateauguay (579) · Chatham (226) · Chatham (548) · Chelmsford (705) · Chicoutimi (581) · Chilliwack (236) · Chilliwack (778) · Claremont (365) · Clarenville (709) · Clarkson (289) · Clinton (226) · Clinton (548) · Coaldale (587) · Coaldale (825) · Cobourg (289) · Cobourg (365) · Collingwood (249) · Collingwood (705) · Coniston (705) · Cooksville (289) · Cornwall (343) · Cornwall (613) · Cowansville (450) · Cranbrook (236) · Cranbrook (672) · Davidson (639) · Dawson City (867) · Dawson Creek (236) · Dawson Creek (778) · Delta (613) · Doaktown (506) · Dolbeau (581) · Donnacona (418) · Donnacona (581) · Drayton (226) · Drumheller (825) · Drummondville (819) · Drummondville (873) · Dundas (289) · Dunnville (365) · Durham (226) · Durham (548) · Edmonton (587) · Edmonton (780) · Edmonton (825) · Edmundston (506) · Elmira (226) · Espanola (249) · Espanola (705) · Essex (226) · Essex (548) · Exeter (226) · Farnham (450) · Foleyet (249) · Fort Erie (289) · Fort Erie (365) · Fort Frances (807) · Fort McMurray (587) · Fort McMurray (825) · Fort St John (236) · Fredericton (506) · Freelton (289) · Galt (226) · Gananoque (613) · Garson (705) · Gaspe (418) · Gaspe (581) · Gatineau (819) · Gatineau (873) · Georgetown (289) · Gloucester (613) · Granby (450) · Granby (579) · Grande Prairie (780) · Grande Prairie (825) · Gravenhurst (249) · Gravenhurst (705) · Grimsby (289) · Grimsby (365) · Guelph (226) · Guelph (548) · Haliburton (249) · Halifax (782) · Halifax (902) · Hamilton (289) · Hamilton (365) · Hanmer (705) · Hawkesbury (343) · Hespeler (226) · High River (587) · High River (825) · Hinton (587) · Hull (819) · Huntsville (249) · Huntsville (705) · Ile-Perrot (438) · Ile-Perrot (514) · Inuvik (867) · Inverness (782) · Inverness (902) · Iqaluit (867) · Joliette (450) · Joliette (579) · Jonquiere (581) · Kanata-Stittsville (613) · Kelowna (236) · Kelowna (778) · King City (289) · King City (365) · Kingston (343) · Kingston (613) · Kitchener-Waterloo (226) · Kitchener-Waterloo (382) · Kitchener-Waterloo (519) · Kitchener-Waterloo (548) · Kleinburg (289) · Kleinburg (365) · L Epiphanie-L Assomption (579) · La Baie (581) · La Prairie (450) · La Prairie (579) · La Salle (548) · La Sarre (873) · Lac Megantic (873) · Lachine (438) · Lake Louise (587) · Langham (639) · Langley (778) · Lanigan (306) · Laval - Chomedey (450) · Laval-Est (450) · Laval-Ouest (450) · Laval-Pont-Viau (450) · Leamington (226) · Leamington (548) · Lethbridge (403) · Lethbridge (587) · Lethbridge (825) · Levack (705) · Levis (581) · Lindsay (249) · Lindsay (705) · Linwood (226) · Listowel (226) · Listowel (548) · Lively (705) · Lloydminster (587) · Lloydminster (825) · London (226) · London (519) · London (548) · Longueuil (450) · Longueuil (579) · Magog (819) · Magog (873) · Maitland (613) · Mallorytown (613) · Maple (289) · Marieville (450) · Marieville (579) · Markham (289) · Markham (365) · Markstay (249) · Marystown (709) · Mascouche (450) · Matane (581) · Medicine Hat (403) · Medicine Hat (587) · Medicine Hat (825) · Middleton (782) · Midland (249) · Midland (705) · Milton (289) · Milton (365) · Miramichi (428) · Miramichi (506) · Mississauga - Malton (289) · Moncton (506) · Montreal (438) · Montreal (514) · Moosomin (306) · Moosomin (639) · Mount Hope (289) · Nanaimo (236) · Nanaimo (778) · Napanee (343) · New Glasgow (782) · New Glasgow (902) · New Hamburg (226) · New Westminster (236) · New Westminster (604) · New Westminster (778) · Newcastle (289) · Newmarket (289) · Newmarket (365) · Niagara Falls (289) · Niagara-on-the-lake (289) · Nobleton (289) · North Bay (249) · North Bay (705) · North Vancouver (236) · North Vancouver (604) · North Vancouver (672) · North Vancouver (778) · Oak Ridges (289) · Oakbank (204) · Oakbank (431) · Oakville (289) · Oakville (365) · Ohsweken (226) · Olds (587) · Olds (825) · Orangeville (226) · Orangeville (548) · Orillia (249) · Orillia (705) · Orleans (343) · Orleans (613) · Oshawa (289) · Oshawa (365) · Ottawa (343) · Ottawa (613) · Ottawa-Hull (343) · Ottawa-Hull (613) · Ottawa-Hull (819) · Ottawa-Hull (873) · Outlook (639) · Owen Sound (226) · Owen Sound (548) · Paris (226) · Parksville (778) · Parry Sound (249) · Parry Sound (705) · Pelham (289) · Penetanguishene (705) · Penticton (236) · Perth (343) · Perth (753) · Peterborough (249) · Peterborough (705) · Picton (613) · Plattsville (226) · Plessisville (873) · Pointe Claire (514) · Ponoka (587) · Ponoka (825) · Pont Viau (579) · Port Colborne (289) · Port Coquitlam (778) · Port Credit (289) · Port Hope (289) · Port Perry (289) · Portage La Prairie (431) · Prescott (613) · Preston (226) · Prince George (236) · Prince George (778) · Quebec (418) · Quebec (581) · Rawdon (579) · Red Deer (403) · Red Deer (587) · Red Deer (825) · Regina (306) · Regina (639) · Richmond (236) · Richmond (604) · Richmond (778) · Richmond Hill (289) · Richmond Hill (365) · Rigaud (450) · Rimouski (581) · Riviere-du-Loup (581) · Rockwood (226) · Rocky Mountain House (587) · Rocky Mountain House (825) · Rouyn-Noranda (873) · Roxboro (438) · Roxboro (514) · S Petersburg (855) · Saint John (428) · Saint John (506) · Saint Thomas (226) · Saint Thomas (548) · Salmon Arm (236) · Sarnia (226) · Sarnia (519) · Sarnia (548) · Saskatoon (306) · Saskatoon (639) · Sault Sainte Marie (705) · Sault Ste Marie (705) · Shawinigan (819) · Shawinigan (873) · Shediac (428) · Shediac (506) · Sherbrooke (819) · Sherbrooke (873) · Sherwood Park (587) · Sherwood Park (825) · Sorel (450) · Sorel (579) · South Kamloops (778) · South Pickering (289) · Spencerville (613) · Spruce Grove (587) · Squamish (672) · Squamish (778) · St Albert (587) · St Bruno (450) · St Catharines (289) · St Clements (226) · St Constant (450) · St Eustache (450) · St Felicien (581) · St Felix de Kingsey (873) · St Hyacinthe (579) · St Jean (450) · St Jerome (450) · St Johns (709) · St Julie-deVercheres (450) · St Lambert (450) · St Lambert (579) · St Marc (450) · St Rose (450) · St Sauveur (579) · St Thomas (548) · St-Vincent-de-Paul (450) · Ste-Agathe (873) · Ste-Genevieve (514) · Ste-Therese (450) · Stoney Creek (289) · Stoney Creek (365) · Stony Plain (587) · Stony Plain (825) · Stouffville (289) · Stratford (226) · Streetsville (289) · Streetsville (365) · Sudbury (249) · Sudbury (705) · Sussex (506) · Sydney (782) · Sydney (902) · Terrebonne (450) · Terrebonne (579) · Thetford Mines (581) · Thornhill (289) · Thornhill (365) · Thunder Bay (807) · Tillsonburg (226) · Tillsonburg (548) · Toll-free (833) · Toll-free (844) · Toll-free (855) · Toll-free (866) · Toll-free (877) · Toll-free (888) · Torbay (709) · Toronto (416) · Toronto (437) · Toronto (647) · Tottenham (289) · Trenton (613) · Trois-Rivieres (819) · Trois-Rivieres (873) · Truro (782) · Truro (902) · Unionville (289) · Unionville (365) · Uxbridge (289) · Val-d Or (819) · Valleyfield (450) · Valleyfield (579) · Vancouver (236) · Vancouver (604) · Vancouver (672) · Vancouver (778) · Vankleek Hill (343) · Varennes (450) · Vaudreuil (450) · Vegreville (587) · Vercheres (450) · Vernon (236) · Vernon (672) · Vernon (778) · Victoria (236) · Victoria (250) · Victoria (672) · Victoria (778) · Victoriaville (819) · Victoriaville (873) · Walkerton (226) · Walkerton (548) · Wasaga Beach (705) · Waterdown (289) · Welland (289) · Welland (365) · Wellesley (226) · West Vancouver (236) · West Vancouver (604) · West Vancouver (778) · Wetaskiwin (587) · Whalley (778) · Whistler (236) · Whistler (778) · Whitby (289) · Whitehorse (867) · Windsor (226) · Windsor (519) · Windsor (548) · Windsor (782) · Winnipeg (204) · Winnipeg (431) · Woodbridge (289) · Woodbridge (365) · Woodstock (226) · Woodstock (506) · Woodstock (548) · Yarmouth (782) · Yarmouth (902) · Yellowknife (867)

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

Canary IslandsTo be confirmedView requirements

Documentation for Canary Islands
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

Cape VerdeTo be confirmedView requirements

Documentation for Cape Verde
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

Caribbean NetherlandsTo be confirmedView requirements

Documentation for Caribbean Netherlands
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

Cayman IslandsTo be confirmedView requirements

Documentation for Cayman Islands
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

Central African RepublicTo be confirmedView requirements

Documentation for Central African Republic
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

ChadTo be confirmedView requirements

Documentation for Chad
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

ChileRequirements publishedView requirements

Documentation for Chile
Check each number type and the locations it applies to.

Local numbers
Contact details

Full name and contact phone number. Businesses must also provide their registered name.

Current original details

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Acceptance criteria
{"case_sensitive":true}

Example
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Worldwide physical address

A real address in any country with street, number, town, postcode and country. Check whether virtual offices or PO boxes are accepted.

Current original details

Worldwide Physical Address

A valid, real-world physical address located anywhere in the world. Must include street name and number, postal code (where applicable), city, region or province (where applicable), and country. The address provided must correspond to a validated physical address (e.g., as enriched via address validation in the Telnyx system). P.O. boxes, virtual office addresses, and mailbox-only services may not be acceptable depending on the order's downstream country requirements; a deliverable physical location is preferred.

Acceptance criteria
{"case_sensitive":true}

Example
123 Main St, Brooklyn, NY 11217, US. Or: 60 Holborn Viaduct, London EC1A 2FD, United Kingdom. The address can be in any country in the world but must be a real, deliverable physical location.

Passport or identity document

Copy of the requested identification document. Check accepted documents and format before submission.

Current original details

Passport or Government-Issued ID Copy (End User or Authorized Representative)

A clear color copy of a valid, unexpired government-issued identity document for the end user (for personal accounts) or the authorized representative of the company (for business accounts). Acceptable documents are the biographical data page of a passport, a national identity card (front and back), or, where local rules permit, a driver's license. The copy must legibly show the holder's full legal name, photograph, date of birth, document number, issuing country and authority, issue date, and expiration date. The document must not be expired as of the submission date and must be a color scan or original PDF. Black-and-white copies, photographs at extreme angles, and screenshots of digital wallet IDs are not acceptable.

Acceptance criteria
{"case_sensitive":true}

Example
A color PDF of the biographical data page of a U.S. passport, or a color scan of both sides of a French Carte Nationale d'Identité. The holder's name on the document must match the name provided in the order's customer or representative fields.

View locations and area codes

Antofagasta (55) · Arica (58) · Chillan (42) · Concepcion (41) · Copiapo (52) · Coyhaique (67) · Curico (75) · Iquique (57) · La Serena (51) · Linares (73) · Los Andes (34) · Los Angeles (43) · Osorno (64) · Ovalle (53) · Puerto Montt (65) · Punta Arenas (61) · Quillota (33) · Rancagua (72) · San Antonio (35) · Santiago (2) · Santiago SMS (2) · Talca (71) · Temuco (45) · Valdivia (63) · Valparaiso (32)

National numbers
Account holder’s document

Individual: valid ID or passport. Business: registration certificate. A legible copy matching the holder is required; check the accepted format.

Current original details

Passport/ID Copy OR Business Registration Certificate (Depending on Use Case)

Identity documentation, with the required document depending on whether the number will be registered to a company or to a person. For NUMBERS REGISTERED TO A COMPANY: a company registration certificate is required. For NUMBERS REGISTERED TO A PERSON: a passport, ID, or driver's license copy is required. The submitted document must be a legible copy with text and security features readable; the company certificate must show legal name, registration number, and registered address; the passport, ID, or driver's license must show full name, photograph, document number, and a valid (unexpired) expiration date.

Acceptance criteria
{"case_sensitive":true}

Example
Company use case: a Companies House Certificate. Personal use case: a legible scan or photo of the individual's passport biographical page, national ID card, or driver's license. Color is preferred but grayscale is acceptable provided all required fields and security features are clearly readable.

Contact details

Full name and contact phone number. Businesses must also provide their registered name.

Current original details

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Acceptance criteria
{"case_sensitive":true}

Example
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Chilean RUT

Holder’s tax identification: seven or eight digits, a hyphen and a check character, either a digit or K.

Current original details

RUT (Rol Único Tributario) Tax ID Number, Chile

The Chilean tax identification number issued by the Servicio de Impuestos Internos (SII) for individuals and businesses registered in Chile. Format consists of 7 to 8 digits followed by a hyphen and a single verification character (a digit 0 through 9, or the letter K). The submitted value must match a valid RUT structure and should correspond to the entity named on the order.

Acceptance criteria
{"case_sensitive":true}

Example
12.345.678-5 or 76.123.456-K. Both dotted (12.345.678-5) and undotted (12345678-5) formats are acceptable. The verification character is calculated from the preceding digits using the modulo-11 algorithm.

Contact email

Email address of the end customer.

Current original details

Contact Email Address of End Client

A valid email address for the end client (the natural person or business that will use the phone number), used for compliance follow-up. The submitted value must be a syntactically valid email address (max 150 characters) and should reach the end client directly. Generic or shared role-based addresses (e.g., info@, contact@) are acceptable but a personal address tied to the named end client is preferred.

Acceptance criteria
{"max_length":150,"case_sensitive":true,"min_length":1}

Example
maria.garcia@bloomandpetal.com or contact@acme-coffee.de. The address must be syntactically valid (matching the standard email format) and should be a working address.

Worldwide physical address

A real address in any country with street, number, town, postcode and country. Check whether virtual offices or PO boxes are accepted.

Current original details

Worldwide Physical Address

A valid, real-world physical address located anywhere in the world. Must include street name and number, postal code (where applicable), city, region or province (where applicable), and country. The address provided must correspond to a validated physical address (e.g., as enriched via address validation in the Telnyx system). P.O. boxes, virtual office addresses, and mailbox-only services may not be acceptable depending on the order's downstream country requirements; a deliverable physical location is preferred.

Acceptance criteria
{"case_sensitive":true}

Example
123 Main St, Brooklyn, NY 11217, US. Or: 60 Holborn Viaduct, London EC1A 2FD, United Kingdom. The address can be in any country in the world but must be a real, deliverable physical location.

View locations and area codes

Chile (44) · Chile (80) · National (44) · National (809)

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

ChinaTo be confirmedView requirements

Documentation for China
Check each number type and the locations it applies to.

Check the country's requirements and availability with our team before ordering.

Requirements may vary by number type, location and account holder. Details retain the catalogue's original language.

Can’t find your country or need help?

Tell us where you need your number and whether you are ordering as an individual or a business. We can help you check documents and availability.

Check availability →

How to prepare for virtual number requirements

Choosing a country is the first step, but the documents may also depend on the number type and the location. Open the country in the list and check each option before starting your order. Conditions for local numbers may differ from those for national or mobile numbers, even within the same country.

This guide to virtual number requirements shows the information available for enabled locations in the catalogue. You can also search for countries whose details still need confirmation. Missing document details do not mean you can order without identifying yourself. If your situation is not described, ask our team before preparing files or deciding which number to request.

Check the country and number type

Use the search field to find your destination, then open “View requirements”. You will find the recorded number types and a dropdown with locations and area codes. Check that your chosen area belongs to that group. A requirement attached to another location does not establish the conditions for your own application.

Cards may include a summary in English. “Current original details” displays the description available in the catalogue, including examples and criteria where provided. Source text keeps its original language. If a condition is unclear, we can help you understand how it relates to your situation.

Before choosing, you can learn how a virtual number works. To compare destinations, also check countries and prices. A country’s presence in this list does not guarantee that a number is available for immediate delivery.

Prepare the holder’s details

First decide who will hold the number: an individual or a business. Then check the conditions for that choice. Pay attention when the catalogue distinguishes between personal and business use. Do not prepare company documents for an application that will be submitted in an individual’s name. The holder’s details should match your intended application.

  • Check the holder’s name and the details you will provide when ordering.
  • Review the location, area code and type of number you are requesting.
  • Check the specific conditions for each document listed in the catalogue.

If a requirement mentions an address, check its required scope: local, national or another area. If it specifies a document age or format, review that detail before sending anything. Examples illustrate a requirement but do not replace its conditions. Do not assume a file is acceptable simply because it looks similar to the example.

The virtual number requirements in this list reflect the data available when you load the page. Check your selection again if you return later. An earlier visit may have shown different conditions. Before requesting a quote, specify the country, location and intended use so we can provide guidance relevant to your application.

Why do some countries ask for documents?

Ordering conditions depend on the country and the type of number. The catalogue may list holder details, documents or address conditions. Read your selection’s details to see what applies to it. Do not automatically use another country’s requirements as a checklist for your own number.

When should I send the documents?

Read the conditions first and confirm the procedure for your application with our team. We will explain how to provide the relevant documents. This page lets you consult requirements; it does not contain a form for uploading personal documents. Ask us if you are unsure about the next step.

How long does verification take?

This page does not give a single processing time for all countries. Ask about the expected timing for your number before planning its launch. Preparing documents does not mean your application has been approved or that the number is already active. Confirm the status of your own application with our team.

What does “To be confirmed” mean?

It means detailed requirements are unavailable for that selection in the catalogue’s enabled locations. We need to review your case with you. It does not mean “no special requirements” and does not confirm availability or automatic approval. Please ask before assuming you can proceed without additional information.

Can I order from another country?

That depends on the particular number’s conditions. Check whether the details require an address or documents from the number’s country. If you live elsewhere, tell us about your situation. We can then check the options before you start the application, based on the destination and number type you need.

Can requirements change after I check them?

They can change. Reload the page before starting a new application and review your chosen number type’s details. If an application is already underway, ask our team which conditions apply to your case. A previous search does not replace checking the current information for a new request.

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