Businesses
Handle sales enquiries through a professional line. Keep customer service separate from your personal phone and organise how calls reach your team.
Find answersHOW IT WORKS
How a virtual number works
A virtual number works like a traditional phone number, without its own physical line or SIM card. Receive calls on your mobile, landline or a compatible SIP app, depending on the destination you choose.
No installationOnline management
On your devicesChoose where to answer
Stay in controlCall handling your way
9:41 ▰ ▰
Your business number
Incoming call
Your company numberKeeping you connected
Incoming callCustomer
NowVoicemailA message to listen to
2 min agoMissed callCheck your activity
5 min agoSTEP BY STEP
Start using your virtual number in a few steps
Choose your line, tell us how you want to handle calls and get your communications ready. Activation depends on the numbering requirements and documentation.
1
Choose your number
Check the country, location and number type. Review the subscription fee, availability and requirements before placing your order.
2
We set it up
Tell us where you want to receive calls. We help with forwarding, voicemail, business hours and call handling options.
3
Start receiving calls
Once registration is complete and requirements are met, test your chosen destination. Callers simply dial your new line, without installing an app.
4
Manage and grow
Add numbers or adjust call handling as your business changes. Request new destinations and routing rules to organise your team’s calls more effectively.
BENEFITS
More than a number, a complete solution
Handle calls more flexibly while keeping a professional image. Your contact number and the device you answer on can be separate.
Stay connected anywhere
Receive calls at your configured destination, whether you are at the office, at home or working elsewhere.
A local presence
Choose a number from the catalogue that suits your market. Check each country’s requirements before ordering your line.
Keep costs in view
No need to install a physical switchboard. Review the number’s subscription fee and forwarding rates for your chosen destination.
Grow at your own pace
Adjust business hours, destinations and call handling options. Organise your communications as your needs change over time.
USE CASES
A virtual number for every need
Whether you run a company or work independently, adapt call handling to your everyday activities.
A line for your work
Remote teams
Give your team a shared point of contact. Request forwarding to several destinations and decide who answers at different times of day.
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E-commerce
Dedicate a line to orders, deliveries and enquiries. Make it easier for customers to speak with you before or after a purchase.
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Holiday rentals
Give guests a contact number for assistance. Set business hours and a voicemail box to collect enquiries when you cannot answer.
Find answersIndependent professionals
Separate your working life from your personal life. Keep a professional contact number and adapt call handling to your working hours.
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Travelling abroad
Keep your usual contact number while travelling. Check your destination, connection and applicable charges before you leave.
Find answersFREQUENTLY ASKED QUESTIONS
Questions about how a virtual number works
Learn more about our virtual PBX and explore our number options in Spain as a country example to help you choose.
What is this type of phone number?
It receives calls and routes them to the destination you have configured. Think of it as a bridge between the caller and your phone.
Which devices can I use?
Answer on a landline or mobile through call forwarding. For Internet calls, use a compatible SIP app or device with the correct settings. You will need a stable connection. Forwarding to a telephone line uses a different route and has its own rate.
Do I need a SIM card?
You do not need a new SIM for the number you order. If you forward calls to your usual mobile, that phone keeps its existing line. You also do not need to install office cabling for this contact number. Registration and setup take place remotely.
Can I keep my number if I move abroad?
Moving does not automatically mean changing your contact number. Check the numbering requirements and update your receiving destination when necessary. If you use your mobile while travelling, check your operator’s roaming conditions before receiving calls. Your destination and your mobile plan can affect the cost.
Can I receive calls and SMS?
Call reception depends on the service you order. Not every number supports SMS or verification codes, so confirm this feature before choosing. Explain what you need messages for. Receiving an SMS does not guarantee that a platform will accept the number for account registration.
How much does it cost?
The amount depends on the country and numbering type. Check subscription and forwarding rates before ordering; you can request a quote for specific needs. Review the billing option and required balance too. This helps you assess costs based on how you expect to handle calls.