If you are self-employed or run a small business, you may work both in and out of the office and struggle to answer every customer call. A virtual landline number and a virtual PBX can help organise incoming calls. Give customers the number and let a voice menu welcome them and offer extensions: press 1 for sales, press 2 for billing, for example. You can configure each extension of your virtual PBX to forward calls to a different landline or mobile, or send them all to the same phone. Choose the arrangement that fits how your business handles calls.

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A common use for a virtual number is a specific product or service launch. You publish a phone number so that people can request information or place an order. With FijoVirtual, calls ring on the landline or mobile you choose. By adding a virtual PBX, you can configure email notifications for incoming calls. This helps you keep track of the number of calls received and assess the response to your campaign. A dedicated number lets you distinguish these enquiries from calls to your usual business number and see how much telephone interest the campaign generates. Virtual numbers.

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If you are self-employed or freelance, giving every customer your personal mobile number can mean calls at any hour. Order a FijoVirtual number and give customers that landline number instead. Calls to your virtual landline number are automatically forwarded to your mobile. With a virtual PBX, you can also set the hours during which you want to receive business calls. Outside those hours, callers can leave a message that you receive by email as an audio file. This gives customers a dedicated point of contact and helps you organise your availability.

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Suppose you live in Madrid and frequently call relatives or customers in another country, such as Argentina. The original example combines a Spanish virtual landline number with a virtual PBX. You call the Spanish virtual number from your landline, and the call is forwarded to the landline or mobile you want to reach abroad. Calls to that FijoVirtual number can therefore be directed to a configured destination in Argentina or another country. Whether this saves money depends on the cost of calling the Spanish number, your subscription and forwarding rates. Compare the full cost with your operator’s international tariff.

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If you own a business or work for yourself in Madrid, you can order a virtual number in another city, such as Barcelona with the 93 area code. A FijoVirtual number gives customers in Barcelona a local point of contact, even when you answer from Madrid. Calls to that virtual number are automatically forwarded to your Madrid landline or the mobile number you specify. Customers dial the local number you publish; their operator determines the call price. Before ordering, check availability for the chosen city, any requirements and the cost of forwarding to your destination phone. Virtual numbers.

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If you run a business or work for yourself selling services or products online, you need a way for customers to call with questions or place an order. A virtual number gives your website or online shop a landline contact number without publishing your personal mobile. You can add a virtual PBX if you need more call management features.

Publish the number you order from FijoVirtual on your site and use it for bookings or customer service. With a virtual receptionist, callers hear a welcome message introducing your business before choosing the right department. For example, they can press 1 for sales, 2 for bookings or 3 for technical support. A greeting recorded by a native speaker of the relevant country is also an option. Each extension can forward calls to the landline or mobile you specify, to one shared phone or to several phones simultaneously, according to your configuration.

If you only order a virtual number for your city, without a virtual PBX, incoming calls are automatically forwarded to your chosen mobile. This gives you a landline number on your mobile. Callers pay according to their operator and plan. Choose the number and call handling options that suit your website, and check the subscription and forwarding rates before ordering.

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If you run a business or work for yourself in Madrid, for example, you can use a virtual number in Mexico City, with the 55 area code, to give customers a local point of contact. With FijoVirtual, calls to that Mexican virtual landline number are automatically forwarded to your landline in Madrid or the Spanish mobile number you specify. Customers call a number in their own country and you answer where you work. The cost of their call depends on their operator and plan; check number availability and forwarding rates before ordering. Virtual numbers.

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Do you work around Barcelona but spend most of your time away from the office, with nobody there to answer calls? You can order a Barcelona virtual number, with the 93 area code, from FijoVirtual. Calls to this virtual landline number are automatically forwarded to the mobile number you choose. You keep a local business number while answering from your mobile, whether or not you have a physical landline in the office. Callers pay according to their operator’s rates. For additional call management features, you can also use our virtual PBX.

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Imagine you live in Madrid and are travelling to the United States, but still want to receive calls from customers and friends in Spain. Before leaving, you order a Spanish FijoVirtual number and set your Spanish mobile to forward calls to it. Set this up while you are still in Spain. On arrival, you obtain a local SIM and tell us your US number. Calls to your Spanish mobile can then reach that number through the virtual number. This avoids receiving those calls on your Spanish SIM while roaming. Check your operator’s forwarding charges, the virtual number’s destination rates and any charges on the local SIM before travelling. Virtual numbers.

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Businesses often receive repeated calls to their landline from customers who need help with different tasks. The original example mentions getting a 902 number, a 900 number or a 901 number to handle these calls. These are Spanish numbering ranges, and they can also be used as virtual numbers. Before choosing one, check availability, charges for callers and the requirements that apply to your intended use. Explore our virtual numbers before selecting the right option for your business.

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