Requisiti per attivare un numero virtuale

Proof of Address (National), Recent Utility Bill or Invoice

A document evidencing the customer's physical address within the same country as the phone number being purchased, dated within the past 3 months. Acceptable documents include utility bills (electricity, water, gas, internet, landline telephone), bank statements, tax notices, or government-issued correspondence. The document must clearly show (1) the full name of the individual or registered business name, (2) the complete physical address (street, postal code, city, country), and (3) the document issue date. The document must be submitted as a PDF or clear color scan. Screenshots, handwritten documents, mobile phone bills (when not the proof of residence), and bills older than 3 months are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
A PDF of an Iberdrola electricity bill dated within the last 90 days, addressed to the customer at a Spanish residential address, for a Spain phone number order. The bill must show the customer's name, full service address, and the issuer's logo and billing date.

Company Website URL (Business Use Only)

A valid URL pointing to the active public-facing website of the business associated with the phone number. Required for business end users only. The URL must use http:// or https:// scheme and must resolve to a live website that clearly identifies the business by its registered or trading name. Social media profiles (Facebook, Instagram, LinkedIn pages) are generally not acceptable as a substitute for a primary business website unless the business has no other web presence and this is approved at the country level. Parked domains, 'coming soon' pages, and 404 pages are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
https://telnyx.com/ or https://www.example-florist.com. The URL must resolve to a live, working website that visibly represents the business named on the order.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Local Government-Issued ID/Passport Copy or Local Company Registration Certificate

Either (a) a clear color copy of a valid, unexpired government-issued ID or passport for the individual end user (issued by the same country as the phone number); OR (b) a copy of the company registration or incorporation certificate issued by the local government registry of that same country. The choice depends on whether the end user is an individual (option a) or a business (option b). Documents from countries other than the phone number's country are not acceptable. ID/passports must show full name, photograph, date of birth, document number, and expiration date and must not be expired. Business certificates must show legal name, registration number, registration date, and registered address.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For an individual end user with a Spanish phone number: a color scan of both sides of a Spanish DNI. For a business end user with a Spanish phone number: a copy of the company's registration certificate from the Spanish Registro Mercantil.

Physical Address Within the Country of the Phone Number (National)

A valid, real-world physical address located in the same country as the phone number being purchased. The address must include street name and number, postal or ZIP code, city, region or province (where applicable), and country. The address does not need to match the specific city or area code of the number; any address within the national borders is acceptable. P.O. boxes, virtual office addresses, mailbox-only services, and addresses outside the country of the phone number are not acceptable. The address should match the address shown on supporting identity or business registration documents where those are also required.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For a Spanish phone number: Calle de Alcalá 42, 28014 Madrid, Spain. For a German phone number: Friedrichstraße 123, 10117 Berlin, Germany. The address must be a deliverable physical location, not a P.O. box or virtual mailbox.

Business Use Case Description (with Sub-Allocation Disclosure)

A free-text description, in English, explaining how the phone number will be used in the customer's business operations. The description must (1) name the business or end customer, (2) describe the specific calling activity (e.g., inbound customer support, outbound sales, two-factor authentication, IVR, conferencing), and (3) explicitly state whether the number will be sub-allocated to a third party. Sub-allocation means re-assigning or sub-licensing the number to another business or end user. If sub-allocation applies, the customer must name the sub-allocated party and describe their use case as well. Vague responses such as 'business use' or 'voice services' on their own are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Example A (no sub-allocation): 'This number will be used as the main inbound customer service line for Bloom & Petal Florist, a retail flower shop in Madrid, and will not be sub-allocated to any third party.' Example B (with sub-allocation): 'This number will be sub-allocated to Acme Healthcare Ltd. for use as their appointment reminder outbound dialing line.'

Proof of Address (National), Recent Utility Bill or Invoice

A document evidencing the customer's physical address within the same country as the phone number being purchased, dated within the past 3 months. Acceptable documents include utility bills (electricity, water, gas, internet, landline telephone), bank statements, tax notices, or government-issued correspondence. The document must clearly show (1) the full name of the individual or registered business name, (2) the complete physical address (street, postal code, city, country), and (3) the document issue date. The document must be submitted as a PDF or clear color scan. Screenshots, handwritten documents, mobile phone bills (when not the proof of residence), and bills older than 3 months are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
A PDF of an Iberdrola electricity bill dated within the last 90 days, addressed to the customer at a Spanish residential address, for a Spain phone number order. The bill must show the customer's name, full service address, and the issuer's logo and billing date.

Company Website URL (Business Use Only)

A valid URL pointing to the active public-facing website of the business associated with the phone number. Required for business end users only. The URL must use http:// or https:// scheme and must resolve to a live website that clearly identifies the business by its registered or trading name. Social media profiles (Facebook, Instagram, LinkedIn pages) are generally not acceptable as a substitute for a primary business website unless the business has no other web presence and this is approved at the country level. Parked domains, 'coming soon' pages, and 404 pages are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
https://telnyx.com/ or https://www.example-florist.com. The URL must resolve to a live, working website that visibly represents the business named on the order.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Local Government-Issued ID/Passport Copy or Local Company Registration Certificate

Either (a) a clear color copy of a valid, unexpired government-issued ID or passport for the individual end user (issued by the same country as the phone number); OR (b) a copy of the company registration or incorporation certificate issued by the local government registry of that same country. The choice depends on whether the end user is an individual (option a) or a business (option b). Documents from countries other than the phone number's country are not acceptable. ID/passports must show full name, photograph, date of birth, document number, and expiration date and must not be expired. Business certificates must show legal name, registration number, registration date, and registered address.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For an individual end user with a Spanish phone number: a color scan of both sides of a Spanish DNI. For a business end user with a Spanish phone number: a copy of the company's registration certificate from the Spanish Registro Mercantil.

Physical Address Within the Country of the Phone Number (National)

A valid, real-world physical address located in the same country as the phone number being purchased. The address must include street name and number, postal or ZIP code, city, region or province (where applicable), and country. The address does not need to match the specific city or area code of the number; any address within the national borders is acceptable. P.O. boxes, virtual office addresses, mailbox-only services, and addresses outside the country of the phone number are not acceptable. The address should match the address shown on supporting identity or business registration documents where those are also required.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For a Spanish phone number: Calle de Alcalá 42, 28014 Madrid, Spain. For a German phone number: Friedrichstraße 123, 10117 Berlin, Germany. The address must be a deliverable physical location, not a P.O. box or virtual mailbox.

Business Use Case Description (with Sub-Allocation Disclosure)

A free-text description, in English, explaining how the phone number will be used in the customer's business operations. The description must (1) name the business or end customer, (2) describe the specific calling activity (e.g., inbound customer support, outbound sales, two-factor authentication, IVR, conferencing), and (3) explicitly state whether the number will be sub-allocated to a third party. Sub-allocation means re-assigning or sub-licensing the number to another business or end user. If sub-allocation applies, the customer must name the sub-allocated party and describe their use case as well. Vague responses such as 'business use' or 'voice services' on their own are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Example A (no sub-allocation): 'This number will be used as the main inbound customer service line for Bloom & Petal Florist, a retail flower shop in Madrid, and will not be sub-allocated to any third party.' Example B (with sub-allocation): 'This number will be sub-allocated to Acme Healthcare Ltd. for use as their appointment reminder outbound dialing line.'

Proof of Address (National), Recent Utility Bill or Invoice

A document evidencing the customer's physical address within the same country as the phone number being purchased, dated within the past 3 months. Acceptable documents include utility bills (electricity, water, gas, internet, landline telephone), bank statements, tax notices, or government-issued correspondence. The document must clearly show (1) the full name of the individual or registered business name, (2) the complete physical address (street, postal code, city, country), and (3) the document issue date. The document must be submitted as a PDF or clear color scan. Screenshots, handwritten documents, mobile phone bills (when not the proof of residence), and bills older than 3 months are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
A PDF of an Iberdrola electricity bill dated within the last 90 days, addressed to the customer at a Spanish residential address, for a Spain phone number order. The bill must show the customer's name, full service address, and the issuer's logo and billing date.

Company Website URL (Business Use Only)

A valid URL pointing to the active public-facing website of the business associated with the phone number. Required for business end users only. The URL must use http:// or https:// scheme and must resolve to a live website that clearly identifies the business by its registered or trading name. Social media profiles (Facebook, Instagram, LinkedIn pages) are generally not acceptable as a substitute for a primary business website unless the business has no other web presence and this is approved at the country level. Parked domains, 'coming soon' pages, and 404 pages are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
https://telnyx.com/ or https://www.example-florist.com. The URL must resolve to a live, working website that visibly represents the business named on the order.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Local Government-Issued ID/Passport Copy or Local Company Registration Certificate

Either (a) a clear color copy of a valid, unexpired government-issued ID or passport for the individual end user (issued by the same country as the phone number); OR (b) a copy of the company registration or incorporation certificate issued by the local government registry of that same country. The choice depends on whether the end user is an individual (option a) or a business (option b). Documents from countries other than the phone number's country are not acceptable. ID/passports must show full name, photograph, date of birth, document number, and expiration date and must not be expired. Business certificates must show legal name, registration number, registration date, and registered address.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For an individual end user with a Spanish phone number: a color scan of both sides of a Spanish DNI. For a business end user with a Spanish phone number: a copy of the company's registration certificate from the Spanish Registro Mercantil.

Physical Address Within the Country of the Phone Number (National)

A valid, real-world physical address located in the same country as the phone number being purchased. The address must include street name and number, postal or ZIP code, city, region or province (where applicable), and country. The address does not need to match the specific city or area code of the number; any address within the national borders is acceptable. P.O. boxes, virtual office addresses, mailbox-only services, and addresses outside the country of the phone number are not acceptable. The address should match the address shown on supporting identity or business registration documents where those are also required.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For a Spanish phone number: Calle de Alcalá 42, 28014 Madrid, Spain. For a German phone number: Friedrichstraße 123, 10117 Berlin, Germany. The address must be a deliverable physical location, not a P.O. box or virtual mailbox.

Business Use Case Description (with Sub-Allocation Disclosure)

A free-text description, in English, explaining how the phone number will be used in the customer's business operations. The description must (1) name the business or end customer, (2) describe the specific calling activity (e.g., inbound customer support, outbound sales, two-factor authentication, IVR, conferencing), and (3) explicitly state whether the number will be sub-allocated to a third party. Sub-allocation means re-assigning or sub-licensing the number to another business or end user. If sub-allocation applies, the customer must name the sub-allocated party and describe their use case as well. Vague responses such as 'business use' or 'voice services' on their own are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Example A (no sub-allocation): 'This number will be used as the main inbound customer service line for Bloom & Petal Florist, a retail flower shop in Madrid, and will not be sub-allocated to any third party.' Example B (with sub-allocation): 'This number will be sub-allocated to Acme Healthcare Ltd. for use as their appointment reminder outbound dialing line.'

Passport/ID Copy OR Business Registration Certificate (Depending on Use Case)

Identity documentation, with the required document depending on whether the number will be registered to a company or to a person. For NUMBERS REGISTERED TO A COMPANY: a company registration certificate is required. For NUMBERS REGISTERED TO A PERSON: a passport, ID, or driver's license copy is required. The submitted document must be a legible copy with text and security features readable; the company certificate must show legal name, registration number, and registered address; the passport, ID, or driver's license must show full name, photograph, document number, and a valid (unexpired) expiration date.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Company use case: a Companies House Certificate. Personal use case: a legible scan or photo of the individual's passport biographical page, national ID card, or driver's license. Color is preferred but grayscale is acceptable provided all required fields and security features are clearly readable.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Worldwide Physical Address

A valid, real-world physical address located anywhere in the world. Must include street name and number, postal code (where applicable), city, region or province (where applicable), and country. The address provided must correspond to a validated physical address (e.g., as enriched via address validation in the Telnyx system). P.O. boxes, virtual office addresses, and mailbox-only services may not be acceptable depending on the order's downstream country requirements; a deliverable physical location is preferred.

Criteri di accettazione
{"case_sensitive":true}

Esempio
123 Main St, Brooklyn, NY 11217, US. Or: 60 Holborn Viaduct, London EC1A 2FD, United Kingdom. The address can be in any country in the world but must be a real, deliverable physical location.

Passport/ID Copy OR Business Registration Certificate (Depending on Use Case)

Identity documentation, with the required document depending on whether the number will be registered to a company or to a person. For NUMBERS REGISTERED TO A COMPANY: a company registration certificate is required. For NUMBERS REGISTERED TO A PERSON: a passport, ID, or driver's license copy is required. The submitted document must be a legible copy with text and security features readable; the company certificate must show legal name, registration number, and registered address; the passport, ID, or driver's license must show full name, photograph, document number, and a valid (unexpired) expiration date.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Company use case: a Companies House Certificate. Personal use case: a legible scan or photo of the individual's passport biographical page, national ID card, or driver's license. Color is preferred but grayscale is acceptable provided all required fields and security features are clearly readable.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Worldwide Physical Address

A valid, real-world physical address located anywhere in the world. Must include street name and number, postal code (where applicable), city, region or province (where applicable), and country. The address provided must correspond to a validated physical address (e.g., as enriched via address validation in the Telnyx system). P.O. boxes, virtual office addresses, and mailbox-only services may not be acceptable depending on the order's downstream country requirements; a deliverable physical location is preferred.

Criteri di accettazione
{"case_sensitive":true}

Esempio
123 Main St, Brooklyn, NY 11217, US. Or: 60 Holborn Viaduct, London EC1A 2FD, United Kingdom. The address can be in any country in the world but must be a real, deliverable physical location.

Proof of Address (National), Recent Utility Bill or Invoice

A document evidencing the customer's physical address within the same country as the phone number being purchased, dated within the past 3 months. Acceptable documents include utility bills (electricity, water, gas, internet, landline telephone), bank statements, tax notices, or government-issued correspondence. The document must clearly show (1) the full name of the individual or registered business name, (2) the complete physical address (street, postal code, city, country), and (3) the document issue date. The document must be submitted as a PDF or clear color scan. Screenshots, handwritten documents, mobile phone bills (when not the proof of residence), and bills older than 3 months are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
A PDF of an Iberdrola electricity bill dated within the last 90 days, addressed to the customer at a Spanish residential address, for a Spain phone number order. The bill must show the customer's name, full service address, and the issuer's logo and billing date.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Local Government-Issued ID/Passport Copy or Local Company Registration Certificate

Either (a) a clear color copy of a valid, unexpired government-issued ID or passport for the individual end user (issued by the same country as the phone number); OR (b) a copy of the company registration or incorporation certificate issued by the local government registry of that same country. The choice depends on whether the end user is an individual (option a) or a business (option b). Documents from countries other than the phone number's country are not acceptable. ID/passports must show full name, photograph, date of birth, document number, and expiration date and must not be expired. Business certificates must show legal name, registration number, registration date, and registered address.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For an individual end user with a Spanish phone number: a color scan of both sides of a Spanish DNI. For a business end user with a Spanish phone number: a copy of the company's registration certificate from the Spanish Registro Mercantil.

Physical Address Within the Country of the Phone Number (National)

A valid, real-world physical address located in the same country as the phone number being purchased. The address must include street name and number, postal or ZIP code, city, region or province (where applicable), and country. The address does not need to match the specific city or area code of the number; any address within the national borders is acceptable. P.O. boxes, virtual office addresses, mailbox-only services, and addresses outside the country of the phone number are not acceptable. The address should match the address shown on supporting identity or business registration documents where those are also required.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For a Spanish phone number: Calle de Alcalá 42, 28014 Madrid, Spain. For a German phone number: Friedrichstraße 123, 10117 Berlin, Germany. The address must be a deliverable physical location, not a P.O. box or virtual mailbox.

Proof of Address (National), Recent Utility Bill or Invoice

A document evidencing the customer's physical address within the same country as the phone number being purchased, dated within the past 3 months. Acceptable documents include utility bills (electricity, water, gas, internet, landline telephone), bank statements, tax notices, or government-issued correspondence. The document must clearly show (1) the full name of the individual or registered business name, (2) the complete physical address (street, postal code, city, country), and (3) the document issue date. The document must be submitted as a PDF or clear color scan. Screenshots, handwritten documents, mobile phone bills (when not the proof of residence), and bills older than 3 months are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
A PDF of an Iberdrola electricity bill dated within the last 90 days, addressed to the customer at a Spanish residential address, for a Spain phone number order. The bill must show the customer's name, full service address, and the issuer's logo and billing date.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Local Government-Issued ID/Passport Copy or Local Company Registration Certificate

Either (a) a clear color copy of a valid, unexpired government-issued ID or passport for the individual end user (issued by the same country as the phone number); OR (b) a copy of the company registration or incorporation certificate issued by the local government registry of that same country. The choice depends on whether the end user is an individual (option a) or a business (option b). Documents from countries other than the phone number's country are not acceptable. ID/passports must show full name, photograph, date of birth, document number, and expiration date and must not be expired. Business certificates must show legal name, registration number, registration date, and registered address.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For an individual end user with a Spanish phone number: a color scan of both sides of a Spanish DNI. For a business end user with a Spanish phone number: a copy of the company's registration certificate from the Spanish Registro Mercantil.

Physical Address Within the Country of the Phone Number (National)

A valid, real-world physical address located in the same country as the phone number being purchased. The address must include street name and number, postal or ZIP code, city, region or province (where applicable), and country. The address does not need to match the specific city or area code of the number; any address within the national borders is acceptable. P.O. boxes, virtual office addresses, mailbox-only services, and addresses outside the country of the phone number are not acceptable. The address should match the address shown on supporting identity or business registration documents where those are also required.

Criteri di accettazione
{"case_sensitive":true}

Esempio
For a Spanish phone number: Calle de Alcalá 42, 28014 Madrid, Spain. For a German phone number: Friedrichstraße 123, 10117 Berlin, Germany. The address must be a deliverable physical location, not a P.O. box or virtual mailbox.