Requisiti per attivare un numero virtuale

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Recent Proof of Address (Worldwide), Within 3 Months

A document evidencing the customer's physical address, issued within the past 3 months. The address may be located in any country in the world; this requirement does NOT impose a country match with the phone number. Acceptable documents include utility bills (electricity, water, gas, internet, landline telephone), bank statements, tax notices, government correspondence, or insurance documents. The document must clearly show (1) the full name of the individual or registered business name, (2) the complete physical address, and (3) the document issue date. Mobile phone bills, screenshots, and bills older than 3 months are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
A PDF of a utility bill (e.g., from any electricity, water, gas, internet, or landline provider in the customer's country) addressed to the customer at their physical address, with an issue date within the past 90 days.

Business Use Case Description (with Sub-Allocation Disclosure)

A free-text description, in English, explaining how the phone number will be used in the customer's business operations. The description must (1) name the business or end customer, (2) describe the specific calling activity (e.g., inbound customer support, outbound sales, two-factor authentication, IVR, conferencing), and (3) explicitly state whether the number will be sub-allocated to a third party. Sub-allocation means re-assigning or sub-licensing the number to another business or end user. If sub-allocation applies, the customer must name the sub-allocated party and describe their use case as well. Vague responses such as 'business use' or 'voice services' on their own are not acceptable.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Example A (no sub-allocation): 'This number will be used as the main inbound customer service line for Bloom & Petal Florist, a retail flower shop in Madrid, and will not be sub-allocated to any third party.' Example B (with sub-allocation): 'This number will be sub-allocated to Acme Healthcare Ltd. for use as their appointment reminder outbound dialing line.'

Worldwide Physical Address

A valid, real-world physical address located anywhere in the world. Must include street name and number, postal code (where applicable), city, region or province (where applicable), and country. The address provided must correspond to a validated physical address (e.g., as enriched via address validation in the Telnyx system). P.O. boxes, virtual office addresses, and mailbox-only services may not be acceptable depending on the order's downstream country requirements; a deliverable physical location is preferred.

Criteri di accettazione
{"case_sensitive":true}

Esempio
123 Main St, Brooklyn, NY 11217, US. Or: 60 Holborn Viaduct, London EC1A 2FD, United Kingdom. The address can be in any country in the world but must be a real, deliverable physical location.

Company Registration Certificate (Business Use Only)

An official company registration or incorporation certificate issued by the relevant government registry. Required for business end users only. The document must contain key company information including the registered legal name (matching the order), the unique registration or incorporation number, the date of registration, the registered business address, the legal form, and the issuing authority. Submitted as a clear color scan or original PDF in the local language or English. Should be dated within the past 3 months unless a different timeframe applies at the country level.

Criteri di accettazione
{"case_sensitive":true}

Esempio
A Companies House Certificate of Incorporation (UK), a Handelsregisterauszug (Germany), an Extrait Kbis (France), or a U.S. Secretary of State Certificate of Incorporation, showing the company's legal name, registration number, registration date, registered office address, and legal form.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Criteri di accettazione
{"case_sensitive":true}

Esempio
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Contact Email Address of End Client

A valid email address for the end client (the natural person or business that will use the phone number), used for compliance follow-up. The submitted value must be a syntactically valid email address (max 150 characters) and should reach the end client directly. Generic or shared role-based addresses (e.g., info@, contact@) are acceptable but a personal address tied to the named end client is preferred.

Criteri di accettazione
{"max_length":150,"case_sensitive":true,"min_length":1}

Esempio
maria.garcia@bloomandpetal.com or contact@acme-coffee.de. The address must be syntactically valid (matching the standard email format) and should be a working address.

Worldwide Physical Address

A valid, real-world physical address located anywhere in the world. Must include street name and number, postal code (where applicable), city, region or province (where applicable), and country. The address provided must correspond to a validated physical address (e.g., as enriched via address validation in the Telnyx system). P.O. boxes, virtual office addresses, and mailbox-only services may not be acceptable depending on the order's downstream country requirements; a deliverable physical location is preferred.

Criteri di accettazione
{"case_sensitive":true}

Esempio
123 Main St, Brooklyn, NY 11217, US. Or: 60 Holborn Viaduct, London EC1A 2FD, United Kingdom. The address can be in any country in the world but must be a real, deliverable physical location.