Conditions pour souscrire un numéro virtuel

Proof of Address (National), Recent Utility Bill or Invoice

A document evidencing the customer's physical address within the same country as the phone number being purchased, dated within the past 3 months. Acceptable documents include utility bills (electricity, water, gas, internet, landline telephone), bank statements, tax notices, or government-issued correspondence. The document must clearly show (1) the full name of the individual or registered business name, (2) the complete physical address (street, postal code, city, country), and (3) the document issue date. The document must be submitted as a PDF or clear color scan. Screenshots, handwritten documents, mobile phone bills (when not the proof of residence), and bills older than 3 months are not acceptable.

Critères d'acceptation
{"case_sensitive":true}

Exemple
A PDF of an Iberdrola electricity bill dated within the last 90 days, addressed to the customer at a Spanish residential address, for a Spain phone number order. The bill must show the customer's name, full service address, and the issuer's logo and billing date.

Contact Information (Name, Business Name, Phone Number)

Contact information for the business or end user, including: (1) the name of the contact person (full given name and family name), (2) the business name when the end user is a business (registered legal name where applicable; may be omitted or stated as 'N/A' for individual end users), and (3) one or more contact phone numbers where the business or end user can be reached. Contact person name and at least one phone number are mandatory; business name is required only when the end user is a business entity. Phone numbers should be in international E.164 format where possible.

Critères d'acceptation
{"case_sensitive":true}

Exemple
Contact: Maria García López | Business: Bloom & Petal Florist Ltd. | Phone: +34 612 345 678. For individual end users: Contact: John Smith | Business: N/A | Phone: +1 (555) 123-4567.

Company Registration Number — Norway

Enter the Company Registration Number shown on the Local Company Registration Certificate. The Business Registration Number in Norway referred to Organisasjonsnummer. The number must contain exactly 9 numeric characters.

Critères d'acceptation
{"case_sensitive":false}

Exemple
123456789

Physical Address Within the Country of the Phone Number (National)

A valid, real-world physical address located in the same country as the phone number being purchased. The address must include street name and number, postal or ZIP code, city, region or province (where applicable), and country. The address does not need to match the specific city or area code of the number; any address within the national borders is acceptable. P.O. boxes, virtual office addresses, mailbox-only services, and addresses outside the country of the phone number are not acceptable. The address should match the address shown on supporting identity or business registration documents where those are also required.

Critères d'acceptation
{"case_sensitive":true}

Exemple
For a Spanish phone number: Calle de Alcalá 42, 28014 Madrid, Spain. For a German phone number: Friedrichstraße 123, 10117 Berlin, Germany. The address must be a deliverable physical location, not a P.O. box or virtual mailbox.

Contact Email Address of End Client

A valid email address for the end client (the natural person or business that will use the phone number), used for compliance follow-up. The submitted value must be a syntactically valid email address (max 150 characters) and should reach the end client directly. Generic or shared role-based addresses (e.g., info@, contact@) are acceptable but a personal address tied to the named end client is preferred.

Critères d'acceptation
{"max_length":150,"case_sensitive":true,"min_length":1}

Exemple
maria.garcia@bloomandpetal.com or contact@acme-coffee.de. The address must be syntactically valid (matching the standard email format) and should be a working address.

Passport or ID Copy in PDF Format

A clear color PDF copy of a valid, unexpired government-issued passport or national identity card belonging to the end user (for personal accounts) or the authorized representative (for business accounts). For ID cards, both front and back must be included in the PDF. The PDF must clearly show the holder's full legal name, photograph, date of birth, document number, issuing authority, and expiration date. The document must not be expired as of the submission date. Image formats other than PDF (such as JPG or PNG) and black-and-white copies are not acceptable for this requirement.

Critères d'acceptation
{"case_sensitive":true}

Exemple
A color PDF of the biographical data page of a passport, or a color PDF combining both sides of a national ID card. All details must be legible and the document must be a valid (unexpired) PDF, not a photograph or low-resolution scan.

Local Company Registration Certificate — Norway

Upload an official document issued by a recognized Norwegian government authority or commercial registry confirming that the company is legally registered and authorized to conduct business in Norway. The document must clearly display the registered legal company name, unique registration or incorporation number, date of registration or incorporation, registered business address, issuing authority, and the registry’s seal or letterhead. Submit a clear color scan or original PDF in Norwegian or English. Photographs, screenshots, and unsigned drafts are not acceptable.

Critères d'acceptation
{"case_sensitive":false}

Exemple
An official Norwegian company registration certificate or commercial registry extract showing the company’s legal name, 9-digit registration number, registration date, registered address, issuing registry, and official seal or letterhead.

Company Name (Full Legal Name)

The full legal name of the company associated with the phone number, exactly as registered with the relevant national company registry. The name must include any legal suffix such as 'LLC', 'Ltd.', 'GmbH', 'S.A.', 'S.r.l.', or equivalent. Maximum 150 characters, minimum 1 character. Trade names and informal abbreviations without legal status are not acceptable; the registered legal name is required.

Critères d'acceptation
{"max_length":150,"case_sensitive":true,"min_length":1}

Exemple
Telnyx LLC, Acme Florist Limited, Bloom & Petal GmbH, or Empresa Ejemplo S.A. The submitted name must match the company's official registration certificate; informal trading names ('Acme', 'Bloom') without the legal suffix are not acceptable.